A demand letter in a Texas personal injury case is a formal written request, usually sent by your personal injury lawyer Dallas to the at-fault party’s insurance company, that lays out the facts, your injuries, your damages, and a specific dollar amount you want to settle for.
Think of every demand letter texas claimants send as the opening move in settlement negotiations, often the first real chance to resolve a claim without a lawsuit.
What Is a Demand Letter?
A demand letter is a written communication that presents your claim to the insurer before any lawsuit is filed.
It explains who caused the accident, what harm you suffered, and the legal and factual basis for holding the other side responsible. It also creates a paper trail that becomes useful if litigation follows.
Is a demand letter required in Texas?
Texas treats ordinary demand letters for personal injury cases as voluntary. You can sue without one.
A Stowers demand is an offer to settle within policy limits, and it carries extra weight: an insurer that unreasonably rejects it may face liability beyond those limits.
What to Include in a Strong Demand Letter
A strong injury demand letter should include:
- A clear summary of the accident: date, time, location, and how it happened
- Liability evidence, such as police reports, witness statements, and photographs
- Medical records covering treatment, therapy, medications, and future care
- Economic damages like medical bills, lost wages, and property damage
- Non-economic damages such as pain and suffering and emotional distress
- A specific settlement demand and a deadline for response
Gathering records early helps streamline demand letter personal injury preparation and keeps the letter accurate.
Legal Considerations in Texas
Comparative negligence
Texas follows a modified comparative negligence rule. You can still recover if you are not more than 50% responsible, but your award shrinks by your share of fault.
A good demand letter in Texas, like one prepared by a Dallas personal injury law firm, anticipates shared-fault arguments and answers them with evidence.
Insurance coverage
Insurance coverage matters too. Medical payments coverage and the coordination of benefits can affect how damages are calculated.
The letter should avoid double recovery while still claiming every legitimate loss. Deadlines are the other major factor, and they vary by claim type.
Texas Statutes of Limitations and Pre-Suit Notice by Claim Type
Most Texas personal injury and wrongful death claims have a two-year statute of limitations under Tex. Civ. Prac. & Rem. Code § 16.003.
Ordinary negligence claims need no pre-suit notice, but some claim types do:
- DTPA claims: written notice at least 60 days before filing suit (§ 17.505)
- Medical malpractice: certified-mail notice at least 60 days before filing, with a medical authorization form (§ 74.051), which tolls limitations for 75 days
- Government claims: notice within six months under the Tort Claims Act
As the deadline nears, insurers know claimants face pressure to settle.
Texas Tort Claims Act Notice Under § 101.101
The six-month rule
If a city, county, or state agency caused your injury, the Texas Tort Claims Act requires notice to the governmental unit within six months of the incident.
The notice must describe the injury, the time and place, and what happened. City charters can shorten this window, though not below 30 days.
Why missing it is serious
This deadline is a jurisdictional prerequisite, so missing it can end the claim entirely.
A narrow exception applies when the government already had actual notice. Under Cathey v. Booth, that means it knew about the injury, its own alleged fault, and the parties involved.
Common Errors That Defeat a Texas Demand Letter
Small mistakes can weaken or even sink a claim. The most common include:
- Sending the letter before reaching maximum medical improvement, which can undervalue your claim
- Exaggerating injuries or damages, which hurts your credibility
- Naming the wrong government entity or missing the six-month TTCA window
- Filing a DTPA suit before the 60-day notice period ends, which forces the case into abatement
- Omitting the medical authorization with a malpractice notice, which forfeits tolling
Honest, well-documented demand letter personal injury claims hold up better under insurer scrutiny.
When Professional Legal Help Is Essential
You can write your own demand letter, but some cases call for an attorney.
Complex injuries, disputed liability, large damages, or an uncooperative insurance company are strong signs you need help.
What a lawyer adds
An experienced lawyer knows how to value future losses. They can also bring in medical experts, accident reconstruction specialists, and economists to back up the numbers.
Having counsel also signals to the insurer that you are prepared to go to court.
What it costs
Most Texas personal injury lawyers work on a contingency fee, so you typically pay nothing unless they recover compensation for you.
Why Demand Letters Matter in Texas
Texas law doesn’t require a demand letter before filing most injury lawsuits, yet sending one is almost always worth it:
- It encourages settlement by showing the insurer how strong your case is.
- It saves time and costs by avoiding the uncertainty of litigation.
- It demonstrates good faith, which courts view favorably.
- It creates a paper trail that can serve as evidence later.
Each letter also sets its own response deadline. Some claimants use a short window, such as a 10 day demand letter for vehicle Texas property damage, to prompt a faster reply.
The Settlement Negotiation Process
How the insurer responds
Once the demand is sent, the insurance adjuster reviews it and responds in one of three ways:
- Accepting the demand
- Making a counteroffer
- Denying liability
A first counteroffer well below your demand is normal, not a rejection of your claim.
If talks stall
From there, both sides trade offers, backed by the evidence in your letter.
If talks stall, you can file a lawsuit, as long as you are still within the statute of limitations. Our guide on How to File a Personal Injury Lawsuit in Texas walks through that step.
In short, a well-built demand letter sets the ceiling for everything that follows.
FAQs:
How long does an insurance company have to respond to a demand letter in Texas?
A demand letter in Texas does not create a universal legal response deadline. The insurance adjuster reviews the settlement demand and supporting evidence. Third-party claims may take several weeks, although specific statutory deadlines apply to certain insurance claims.
How much should I demand in a personal injury settlement letter?
An injury demand letter should request compensation based on medical expenses, lost wages, future treatment, and pain and suffering. The settlement amount also depends on liability evidence, injury severity, and insurance policy limits. Avoid demanding an unsupported amount.
What happens if an insurance company ignores a demand letter?
If an insurance company ignores your demand letter, follow up with the insurance adjuster and confirm receipt of the supporting documentation. Your attorney may send another notice, continue settlement negotiations, or pursue legal action before the applicable filing deadline expires.
Does sending a demand letter stop the statute of limitations in Texas?
No. Sending demand letters for personal injury cases generally does not stop the Texas statute of limitations. Most personal injury lawsuits must be filed within two years of the injury under Texas Civil Practice and Remedies Code §16.003. Limited exceptions may affect the filing deadline.
Can an insurance company reject a personal injury demand letter?
Yes. An insurance company can reject a demand letter personal injury claim if it disputes liability, questions medical evidence, or considers the requested settlement excessive. The insurance adjuster may deny the claim or make a counteroffer. Rejection does not necessarily prevent further negotiations or litigation.
Can I send a personal injury demand letter before finishing medical treatment?
Yes, but sending an injury demand letter before reaching maximum medical improvement can undervalue your claim. Ongoing treatment, future medical costs, and long-term injuries may affect settlement valuation. Complete medical records help establish compensation before negotiations begin.
What should I do if I leave something out of a personal injury demand letter?
If your demand letter in Texas omits medical bills, injury details, or supporting evidence, send a supplemental demand with the missing documents. Notify the insurance adjuster before settlement. An attorney can review the updated claim to help prevent overlooked damages.
How long does it take to receive a settlement after a demand letter is accepted?
After a demand letter is accepted, payment may take several weeks, depending on the settlement agreement and insurer processing. You may need to sign a release form, resolve medical liens, and complete other paperwork before your attorney can distribute the settlement funds.
Can I send a personal injury demand letter directly to the at-fault driver?
Yes. You can send a personal injury demand letter directly to the at-fault driver, but claims involving insured motorists usually go through their liability insurer. Your demand should explain fault, injuries, and compensation sought. An attorney can help address policy limits and coverage disputes.
What happens if the insurance company offers less than the amount in my demand letter?
If the insurance company makes a low settlement offer, you can reject it and submit a counteroffer backed by medical expenses, lost wages, and supporting evidence. Demand letters for personal injury cases often begin negotiations, so you are not required to accept the first offer.





